Customer Service

Water Distillers Direct can offer the lowest prices in part because you place your order DIRECTLY with us via this website. Normally, we do not take verbal orders over the phone unless an Open Account is being requested or a Purchase Order is required, (or some other issue is preventing you from completing your order), in which case, please use the Contact Us form with your request. (Click "Contact Us" in the top menu.)


You can also call our customer service department at 0845 519 0265 should you have any questions or issues about our products that you would like to discuss. (If we are not immediately available to answer, please leave a brief message to return your call and we will do so as soon as possible.)