Customer Service

Water Distillers Direct is able to offer the lowest prices in part because you place your order DIRECTLY with us via this website. Normally, we do not take telephone orders unless an Open Account is being requested or a Purchase Order is required, (or unless any other issue prevents you from completing your order online), in which case, please use the Contact Us form to explain your issue and we will respond within 1 working day. (Click "Customer Service" in the top menu and select "Contact Us".)

You can also call us during customer service hours of 1:00 PM to 9:00 PM at 0-800-102-6510 should you have any questions or issues that you would like to discuss. (If we are not immediately available to answer, please leave a brief message to return your call and we will do so as soon as possible.)